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It's getting hot, how can you run your business on a vacation?
During the summer months, there is almost nothing I think about more than escaping the heat and taking a much needed vacation. I am sure this happens to most of us, and many business owners do leave. The issue arises when your business still needs to function, and you need to check out. How can both of those things happen? Just leaving and turning off your phone and putting everything to voicemail is not a good idea. Customers calling with issues want to speak with someone. Below we talk about how you can make it happen and some strategies for a successful vacation. Most people are 82% more productive post vacation, so it makes a great deal of sense!
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How do you really take a vacation?
Issues arise when you want to leave, but the business still needs someone to run it and handle customer issues. How can you really escape if your still answering the phone and checking emails constantly? In a blog post by Intuit, it seems that 55% of business owners haven’t taken a vacation in over two years. That is a lot of stress to put on someone without any relief!
Vacations, it's possible -- Read More
What would you say, ya do here?
If you have ever seen the movie Office Space, you know that line. I recently read a blog post by Clate Mask, one of the founders of Infusionsoft. It got me thinking about what a company really does, and what their vision is. This is very important for a small business, if you don't get it, then how will your customers? Here is a little more on the thought process and what I think my company does for customers. It might just jog something for you..
Whats your vision? -- Read More
Brought to you by Vincent Tocco with Front Office Staff
We make sure every time a new or current customer calls your business, the phone is answered by a professional, happy, and helpful person that actually understands your business.
"When I am working on a job or out making sales I can’t answer my phone and I know I have lost jobs. Callers responding to my ads don’t leave messages, they call my competitors. Since using Front Office Staff my sales have increased close to 20%."
Aaron Whitfield, Diamond Carpet Care and Repair
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Did you know 75% of first time callers who reach a voicemail will hang up and call your competition?
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