Does your business have a professional image?
What your current and potential customers think
A business image includes things such as your logo, print materials, advertising, website, and how you speak to and with customers. The ways a customer interacts with your business through the telephone can be crucial in building a professional business image. Here are a few articles we have written on the subjects.
Telephone Etiquette
Presenting a professional business image, both in person and on the telephone, is very important in any profession. Taking care of your customers over the telephone and making them feel well informed and appreciated is essential. Whether you are the receptionist or a business owner, the following phone tips should always be followed.
Telephone Etiquette - Read More
What is a Remote Receptionist?
This article will focus on what a remote receptionist is and what they can do for your business. Many small businesses do not need to hire a full time person to speak with callers and direct them to the correct person for information. This is even more the case when there are only one or two employees, they are the receptionists. Every business owner knows that answering the phone is a necessary part of business. Does interrupting what you are working on create a productive day? What about interrupting the client sitting in front of you or the call you are currently on, is that professional?
Remote Receptionist - Read More
Brought to you by Vincent Tocco with Front Office Staff Camelback
Front Office Staff can assist with your great customer service plan. We make sure every time a new or current customer calls your business, the phone is answered by a professional, happy, and helpful person. Let us build your customer loyalty!
“When I am working on a job or out making sales I can’t answer my phone and I know I have lost jobs. Callers responding to my ads don’t leave messages, they call my competitors. Since using Front Office Staff my sales have increased close to 20%.”
Aaron Whitfield, Diamond Carpet Care and Repair
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Did you know 75% of first time callers who reach a voicemail will hang up and call your competition?
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Try us out, we will make sure the service pays for itself.
480-246-8200
Community Events:
Packages from Home!
Bring a Care Package for Our Men & Women in the Military to
The Williams Real Estate Co.
10605 N. Haden Road
Suite G-120
Scottsdale, AZ 85260
www.packagesfromhome.org
Networking Opportunities:
North Scottsdale Chamber of Commerce
Meet and Mingle, Wednesday, Dec. 15th, 5pm.
Earl’s -- 15784 N. Pima Rd. Scottsdale, AZ
www.northscottsdalechamber.org
ASBA Holiday Mixer
Thursday, Dec. 16th, 5-7pm.
Musical Instrument Museum -- 4725 e. mayo blvd Phoenix, AZ
www.asba.com
Hispanic Chamber of Commerce
Holiday Mixer, Friday Dec 17th, 5:30-10pm
Talking Stick Resort, 14th Floor, 9800 E. Indian Bend Rd, Scottsdale, AZ
www.azhcc.com
BNI Business Leaders of North Scottsdale
Weekly networking through referrals. Tuesdays 7am.
The Compound Grill, 7000 East Mayo Boulevard, Phoenix
Bni Arizona
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